Frequently Asked Questions

We have listed below some answers to frequently asked questions about acupuncture, and we recommend also clicking here to read excerpts from “Why did you put the needle there?”, by Community Acupuncturist, Andrew Wegman.


Does acupuncture work? 

If you scroll down on this page, below you’ll find some links to endorsements on what many leading health institutions say acupuncture “works” for including the World Health Organization, the US Department of Veteran’s Affairs and Department of Defense, and the US National Institute of Health.

Please also feel free to read some of the testimonies written by people who have been treated at Crossroads Community Acupuncture, hear from them how acupuncture has worked for them:  https://crossroadsacupuncture.com/testimonies/

Will the acupuncture needles hurt?

It’s VERY normal to be nervous about the needles hurting.  Most people are nervous when they come to their first acupuncture treatment, but most people leave our clinic feeling very relaxed after their first treatment. Our acupuncturists have an extremely gentle technique. In fact, most patients don’t even notice the needles.  Acupuncture is a relatively painless procedure, though you may notice some pressure or tingling during the session.

What is Community Acupuncture?

-We want everyday people in the Las Cruces region to be able to receive acupuncture frequently and comfortably, at a cost that is practical, and we do this in several ways:

-We offer group acupuncture, which is traditional in Asia as well as the US.


–We keep our costs affordable for everyday people of all income levels

–walk ins welcome, so you can get acupuncture when you need it

–family members or friends are welcome to come with you to your appointment, and people can often schedule appointments with other people at the same time

–No disrobing is necessary with community acupuncture. Distal points will be selected on the arm, the lower leg and the head.

–We have bilingual English/Spanish acupuncturists

(We also offer individualized, private sessions on a massage table, for back points and cupping)

What should I expect on my first visit?

We make it easy for you to get acupuncture by keeping our systems simple.  Your first visit includes an assessment of your health history and treatment goals. After that, pick a chair, kick off your shoes, roll up your sleeves and get comfortable.  Your acupuncture with check in with you, place your needles, and let you rest.  When you’re ready to get up usually after 45-60 minutes), give a nod and we’ll unpin you.  We’ll suggest a plan for you to come in based on your needs.

Please take the time to download and read through our Welcome Letter, which has more information about how our clinic works and what to expect when you come to Crossroads.

What insurances do you accept?

We take most commercial plans including Blue Cross Blue Shield, Presbyterian, New Mexico Health Connections, Cigna, United Healthcare and Triwest/Veteran’s Choice. In addition we bill for Worker’s Compensation, Auto, No-Fault and other similar insurance claims.

How much will it cost me?

Our patients usually pay between $0 and $45, depending on their insurance coverage.  Give us a call to review your insurance plan and let you know how much your treatment will cost you out of pocket.

Who will be treating me?   

Excellent question! Click here to learn more about our acupuncturist on staff!

Are the acupuncturists licensed?

Our acupuncturist is licensed by the state of New Mexico as Doctors of Oriental Medicine, and is nationally certified through NCCAOM.

Our acupuncturists have completed 3 to 4 year intensive Graduate-level medical training in accredited acupuncture training programs, and also have experience working in military medicine, behavioral health, psychiatric and addictions care.   Our project has been operating for 6 years, and we have treated over 70,000 people throughout the region.  We have experiencing treating a lot of different types of health conditions for people of diverse backgrounds.

Do you reuse needles?

Never!  We use single-use only needles, pre-sterilyzed and we follow the highest of international standards in Clean Needle Technique.

Why does Crossroads treat in a group setting?

Many US acupuncturists treat each patient on a table in a private room. At Crossroads Acupuncture, however, acupuncture treatments are primarily offered in a group setting, as is customary in Asia.  

Most community health clinics in the US that offer acupuncture do so in a group setting as well. In our clinic we group recliners in an open, shared space. Treating patients in a community setting has many benefits: it’s easy for friends and family to come in for treatment together and sharing the healing experience makes individual treatments more powerful. Our style of acupuncture treats patients in recliners, allowing them to rest with their needles for an extended period of time. The “right” amount of time varies from patient to patient. Most people learn after a few treatments when they feel “done,” whether this is thirty minutes or an hour. Many people fall asleep and wake feeling refreshed.  

We also offer treatments on a table in a private room.  We can help assist in finding the right approach for your health needs.

How can you make acupuncture affordable?

We don’t believe acupuncture should be a luxury, and we want people of ordinary incomes to be able to access our services. Our model of care is designed to make our services affordable for the working class of the Las Cruces area.

We also realize that in most communities on both sides of the border, there are few acupuncturists at all.  Crossroads is committed to empowering regional partner groups to establish their own low cost and free clinics in low income border communities and colonias.  We want the Las Cruces community to be able to support their efforts.

What is ear acupuncture?

las cruces acupncture

Ear acupuncture is perhaps the most prevalent model of care in mainstream health settings.  Crossroads follows the NADA (National Acupuncture Detoxification Association) protocol as an ear acupuncture modality (aka the NADA Model).  Through our training program, we teach health providers how to set up their own services.  Please visit our ear acupuncture page where you can read articles on Acutake, and find more resources on ear acupuncture.

What illnesses can acupuncture treat?

Acupuncture is a safe and effective treatment for many common illnesses.  Many people seek acupuncture treatment for alleviating pain and for managing long term chronic physical and psychological illnesses related to stress.  Others make it part of their weekly or monthly routine just to relax, rest, and recuperate from their busy and stressful lives.

Acupuncture is not a cure for any one single disease, however many authoritative international and US health institutions have endorsed the value of acupuncture for treating a wide range of specific physical and psychological conditions.  These include body pain and headaches as well conditions such as Diabetes Mellitus, Post Traumatic Stress Disorder, menstrual problems, depression, hypertension and nausea and vomiting for morning sickness as well as patients receiving chemotherapy.  Below we have excerpted a few of these endorsements:

National Institute of Health

“Promising results have emerged, for example, [demonstrating the] efficacy of acupuncture in adult post-operative and chemotherapy nausea and vomiting and in post-operative dental pain. There are other situations such as addiction, stroke rehabilitation, headache, menstrual cramps, tennis elbow, fibromyalgia, myofascial pain, osteoarthritis, low back pain, carpal tunnel syndrome, and asthma where acupuncture may be useful as an adjunct treatment or an acceptable alternative or be included in a comprehensive management program. Further research is likely to uncover additional areas where acupuncture interventions will be useful.”    Source:  NIH Consensus Statement (1997)

US Department of Veterans Affairs and Department of Defense

¨Research focusing on the efficacy of acupuncture (for Post Traumatic Stress Disorder (PTSD)) is still relatively limited. The few available studies are well done and demonstrate significant improvement in both PTSD and PTSD-associated symptomatology. A larger numbers of studies exist, concluding acupuncture’s efficacy in pain management, insomnia, depression, and substance abuse.¨   Source:  VA/DoD Clinical Practice Guideline for Management of Post-Traumatic Stress (2010) Downloaded 26 Feb 2012 from http://www.healthquality.va.gov/Post_Traumatic_Stress_Disorder_PTSD.asp

World Health Organization

In 2003, the World Health Organization published a review of clinical trials on acupuncture for various illnesses, and concluded that over 100 diseases and disorders that acupuncture could be used to treat.  These included depression, allergic rhinitis, Diabetes Mellitis, asthma, headache, low back pain, insomnia, osteoarthritis, hypertension, sore throat and many more.  Here is the link to the WHO endorsement of acupuncture:  http://apps.who.int/medicinedocs/pdf/s4926e/s4926e.pdf

Do you treat addictions?

We do offer care for people with addictions problems, from alcohol to pain pills as well as other addictive behavioral and substance use issues.  We also have a network of clinics among behavioral health, harm reduction and addictions providers in the region who provide acudetox/ear acupuncture services.  Contact us for more info 575-312-6569

Do you prescribe herbal medicine?

Acupuncture is our clinic’s first line of treatment. Depending on the condition you are seeking treatment for, however, it may be recommended that you try Chinese herbal medicine. This can enhance the effects of acupuncture, leading to quicker and more sustaining results. For particular conditions such as digestive disorders, infertility, menstrual problems, menopausal symptoms, depression, anxiety, chronic fatigue, insomnia, common cold or headaches, herbs may be recommended.

During your initial acupuncture visit or in follow-up visits we may suggest that you try herbs. Chinese herbal medicine is safe and natural. The herbs used at our clinic are tested numerous times for safety. We offer a line of herbs processed into a pill-tablet form that is easy to take. We also offer topical analgesic pain relieving linaments and oils, as well as herbal cough syrup.  Formulas are designed to meet your body’s particular needs and should not cause side effects. Most of the time herbs can be used alongside western medications, however, there are certain cases when they should not. The utmost care will be used in prescribing herbs for you.

Chinese Herbal Medicine Pricing

Patent Chinese Herbs: $9-$14 for a 1-3 Week Supply

We also offer individualized herbal formulas, which vary in price.  For an herbal consultation, you need to schedule an appointment.

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